Terms of Use

These Terms of Use (“Terms”) are an agreement between you and Heso Inc. (“Heso”, “we”, “us”). They govern your use of this website and of the email updates you can sign up for on it (together, the “Services”). By using the Services you accept these Terms; if you do not accept them, please do not use the Services.

You must be at least 16 years old, and old enough to agree to these Terms where you live, to use the Services. If you use them on behalf of an organisation, you confirm that you may accept these Terms for it.

Our Privacy Policy explains how we handle personal information and forms part of these Terms.

The Services describe the work Heso is doing and let you hear about it. They are provided for information only. They do not create an account, a customer relationship or any right to access a Heso product, and signing up for updates does not reserve a place or entitle you to anything.

Statements about products that have not been released, including Soru-1, describe our current plans and intentions. Plans change, and we may change, delay or not release any product described. Figures, charts and examples on the site are illustrations unless they are expressly labelled as measurements.

These Terms do not cover Soru-1 or any other model, API or software Heso makes available. Use of those will be governed by separate terms that we will publish when they are released; if those terms conflict with these, those terms will apply to the product.

If you sign up, please use an email address that belongs to you. You can unsubscribe at any time using the link in any email we send. We may stop sending updates, or change what we send, at any time.

When using the Services, you agree not to:

• break the law or infringe anyone’s rights;
• sign up an email address that is not yours, or submit false information;
• probe, scan or test the vulnerability of the Services, or breach or get around any security or authentication measure;
• interfere with or disrupt the Services, including by sending excessive traffic or automated requests;
• scrape, copy or collect content from the Services in bulk by automated means, including to build a dataset or train a model, except as permitted by our robots.txt file;
• introduce malware or other harmful code;
• impersonate Heso or anyone else, or misrepresent your affiliation with us.

If you believe you have found a security vulnerability, please tell us at privacy@heso.ca rather than testing it further. We appreciate good-faith reports.

The Services, including their text, graphics, design, code and the selection and arrangement of their content, belong to Heso or its licensors and are protected by copyright and other laws. Heso, Soru-1 and our logos are our trademarks.

We grant you a personal, non-exclusive, non-transferable and revocable licence to view the Services for your own information. You may link to the Services and quote short passages with attribution to Heso. Otherwise, you may not copy, modify, distribute, sell or create works derived from our content, or use our names or logos in a way that suggests we sponsor or endorse you, without our written permission.

If you send us ideas, suggestions or other feedback, you allow us to use them freely, without restriction or payment to you. Please do not send us anything confidential or anything you do not want us to use.

The Services may link to websites and services run by others, such as LinkedIn. We do not control them and are not responsible for their content, policies or practices; your use of them is governed by their own terms.

The Services are provided free of charge, “as is” and “as available”. To the fullest extent permitted by law, Heso makes no warranties or conditions of any kind, express or implied, including any warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy or availability. We work to keep the Services accurate and online, but we do not promise that they will be error-free, secure or uninterrupted, or that any information on them is complete or current.

To the fullest extent permitted by law, Heso and its directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or relating to the Services or these Terms, whatever the legal theory and even if we were told such damages were possible.

To the same extent, Heso’s total liability for all claims relating to the Services or these Terms is limited to one hundred Canadian dollars (CA$100).

Some places do not allow some of these exclusions or limits. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including for fraud, for death or personal injury caused by negligence, or your rights as a consumer under mandatory law where you live.

To the extent permitted by law, you agree to indemnify Heso against claims, losses and reasonable costs, including legal fees, arising from your breach of these Terms or your misuse of the Services.

We may suspend or end your access to the Services at any time if we reasonably believe you have breached these Terms, and we may change, suspend or discontinue any part of the Services. Sections that by their nature should survive, including those on our content, feedback, the disclaimer, limitation of liability, indemnity and governing law, will continue to apply.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules. The courts located in Toronto, Ontario have exclusive jurisdiction over any dispute arising out of or relating to the Services or these Terms, and you and Heso submit to their jurisdiction.

If you are a consumer, you also keep the protection of the mandatory laws of the place where you live and may bring proceedings in its courts. Before bringing any claim, please write to us at privacy@heso.ca so we can try to resolve it informally.

• Changes. We may update these Terms. We will post the new version here and update the effective date; changes apply from that date. If you keep using the Services after that, you accept the new Terms.
• Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and Heso about the Services.
• Severability. If any part of these Terms is found unenforceable, the rest remains in effect, and that part is enforced to the fullest extent permitted.
• No waiver. If we do not enforce a right, we have not waived it.
• Assignment. You may not transfer your rights under these Terms. We may transfer ours, for example as part of a merger or acquisition.
• Language. These Terms are written in English. Any translation is for convenience; the English version governs.

Questions about these Terms: privacy@heso.ca.